What is the real price over a year?
Add up the subscription, the modules, any commission on bookings and the payment provider’s fees. A commission looks small, but it grows with your sales: as an example, 5% of CHF 100,000 in bookings is CHF 5,000 a year. Also ask whether importing your data is charged.Can your customers book on their own?
The booking page must work on mobile and in your customers’ languages. Check what happens if a customer does not finish paying: their place must go back on sale.Does the planning fit your reality?
Test a real case: an instructor who is ill, a group that keeps the same instructor all week, a private lesson added that same morning. The software should help you reorganise the day, not stand in your way.Do your instructors have a useful app?
On a slope or on a lake, there is often no signal. Check that the app keeps the schedule and the student list, and that attendance works without signal. Ask whether it is included for the whole team.Where does the money go?
Ask it plainly: does the money go directly to the school’s account? How often? Also check the payment methods your customers need, online and at the front desk.Does the software cover your sports and seasons?
If you offer several sports, or winter and summer, check that it all fits in one subscription. Also see whether you can use your own levels, or do without them.What happens to your data?
You should know where it is, who owns it and how to get it back if you leave. Ask before you sign, not after.How does getting started work?
Ask who imports your customers and instructors, at what price, and whether you can try it without a payment method. A trial with your real lessons tells you more than a presentation.
